When he tried to open the files on his laptop, he kept getting error messages like Word Found Unreadable Content “File Cannot be opened,” “Problem with the contents in MS Word 2016. User Query 2: My brother returned from his lab carrying some DOCX files in pen-drive. I click on Yes and then get another message saying that MS Word can’t open this file as there is some problem with its content It also asks whether I trust the source of this file as it wants to recover the file. Rather, I get an error message that says “word found unreadable content do you want recover contents document”. Now, the problem is, some of my important files failed to open in MS Word application. As you can understand, my laptop is full of DOCX files. candidate and currently working on my thesis in Word 2010.